2025pub Privacy Policy

1. Introduction

2025pub is a Philippines-focused online gaming platform operating under PAGCOR regulation. In the course of providing our services — including account registration, gameplay, payment processing, bonus administration, customer support, and responsible gaming tools — we necessarily collect and process personal data about our players and website visitors.

We take our obligations as a personal information controller seriously. This Privacy Policy is designed to be clear, plain-language, and honest about exactly what data 2025pub collects, why we collect it, how long we keep it, who we share it with, and the rights you have to control your own information.

This Policy should be read alongside the 2025pub Terms & Conditions and Responsible Gaming Policy, both of which complement the data practices described here. Where this Policy uses the term "personal data" or "personal information," it has the meaning given to it under the Philippine Data Privacy Act of 2012: any information that identifies, or could reasonably be used to identify, a natural person.

2. Data Controller

For the purposes of the Philippine Data Privacy Act of 2012, 2025pub is the Personal Information Controller in respect of all personal data collected through the Platform. As the controller, 2025pub determines the purposes for which, and the manner in which, personal data is processed.

2025pub operates under a PAGCOR licence and is subject to PAGCOR's data governance directives in addition to the requirements of the National Privacy Commission (NPC) of the Philippines.

3. Personal Data We Collect

2025pub collects only the personal data that is necessary for the specific purposes outlined in this Policy. The categories of personal data we collect include the following:

3.1 Identity and Registration Data

• Full legal name as it appears on your Philippine government-issued identification document
• Date of birth (to verify you meet the 21+ age requirement under PAGCOR regulations)
• Gender
• Nationality
• Copies of government-issued identification documents (e.g., Philippine Passport, Driver's License, UMID, National ID / PhilSys, Voter's ID, SSS ID, GSIS ID, PhilHealth ID)

3.2 Contact Data

• Email address
• Philippine mobile number
• Residential address (including barangay, city or municipality, province)

3.3 Financial and Transaction Data

• GCash account details (mobile number registered to your GCash wallet)
• PayMaya / Maya account details
• Bank account details for BPI, BDO, Metrobank, or other accepted Philippine bank transfers
• Deposit and withdrawal transaction history
• Wallet balance and transaction records

3.4 Gaming and Behavioural Data

• Game play history (games played, bet amounts, win/loss records, session durations)
• Bonus and promotion participation records
• Responsible gaming tool settings (deposit limits, session limits, self-exclusion status)
• Customer support interaction records

3.5 Technical and Device Data

• IP address and geolocation data (country and region level)
• Device type, operating system, and browser information
• Unique device identifiers
• Session tokens and authentication data
• Referral source and affiliate tracking parameters (where applicable)

4. How We Collect Your Data

2025pub collects personal data through the following channels:

• Directly from you — when you register an account, complete KYC verification, make a deposit or withdrawal, contact customer support, participate in a promotion, or update your account profile.
• Automatically — through cookies, web beacons, server logs, and similar tracking technologies when you browse the 2025pub website or use the Platform. See Section 10 for full details on cookies.
• From third-party service providers — including payment processors (GCash, PayMaya, BPI, BDO, Metrobank), identity verification and KYC providers, and fraud detection services, where such providers share data with us as part of the service they are performing on our behalf.
• From PAGCOR and regulatory databases — including self-exclusion registers and player protection databases maintained by PAGCOR, which 2025pub is required to check as part of responsible gaming compliance.

5. How We Use Your Personal Data

2025pub processes your personal data only for the specific, legitimate purposes listed below. We do not sell your personal data to third parties for their own marketing purposes.

If you have opted in to promotional communications, you may withdraw your consent at any time by updating your account notification preferences or by contacting [email protected]. Withdrawal of consent for marketing communications will not affect the lawfulness of any processing carried out before you withdrew consent, and will not prevent us from sending you transactional service messages.

6. Legal Basis for Processing

Under the Philippine Data Privacy Act of 2012, 2025pub processes your personal data on one or more of the following legal bases:

• Contractual necessity — processing is necessary to perform the contract between you and 2025pub (i.e., your account agreement and the Terms & Conditions), including account creation, payment processing, and gaming service delivery.
• Legal obligation — processing is required for compliance with PAGCOR regulations, the Anti-Money Laundering Act (AMLA), the Data Privacy Act of 2012, and other applicable Philippine laws. This includes KYC verification, transaction monitoring, and regulatory reporting.
• Legitimate interests — processing is necessary for 2025pub's legitimate interests in preventing fraud, maintaining platform security, improving our services, and conducting responsible gaming monitoring — provided these interests are not overridden by your privacy rights.
• Consent — for processing that is not covered by the above grounds, particularly for direct marketing communications, 2025pub will rely on your freely given, specific, and informed consent. You may withdraw consent at any time.

7. Sharing Your Personal Data

2025pub does not sell, rent, or trade your personal data to third parties. We share your personal data only in the following circumstances, and only to the extent necessary for each purpose:

7.1 Service Providers and Data Processors

We engage trusted third-party service providers who process data on our behalf and under our instruction. These include:

• KYC and identity verification providers
• Payment processors including GCash, PayMaya, BPI, BDO, and Metrobank
• Fraud detection and anti-money laundering screening services
• Cloud hosting and IT infrastructure providers
• Customer support platform providers
• Game content providers who may receive anonymised gameplay data for RNG auditing purposes

All third-party processors engaged by 2025pub are contractually required to maintain the confidentiality and security of your personal data and to process it only in accordance with our instructions and applicable Philippine data privacy law.

7.2 Regulatory and Law Enforcement Authorities

2025pub is legally required to disclose personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other competent Philippine government authorities when required by law, court order, or regulatory directive. We will, where legally permissible, attempt to notify you of any such disclosure.

7.3 Business Transfers

In the event that 2025pub undergoes a merger, acquisition, or sale of all or substantially all of its assets, your personal data may be transferred to the successor entity, subject to that entity assuming the same privacy obligations described in this Policy. We will notify registered players of any such transfer that materially affects the processing of their personal data.

8. Data Retention

2025pub retains personal data only for as long as necessary to fulfil the purposes for which it was collected and to comply with applicable legal and regulatory retention obligations. In practice, this means:

• Active account data is retained for as long as your 2025pub account remains open and for a period of at least five (5) years following account closure, in compliance with PAGCOR record-keeping requirements and the Anti-Money Laundering Act.
• KYC documents and identity verification records are retained for a minimum of five (5) years following the end of the business relationship, as required by the AMLC and PAGCOR.
• Financial transaction records are retained for a minimum of five (5) years in compliance with AMLA and applicable tax record-keeping requirements.
• Customer support communications are retained for a period of three (3) years from the date of the relevant interaction.
• Technical and device data (including logs) is retained for a period of twelve (12) months for security and fraud investigation purposes, after which it is anonymised or deleted.
• Marketing consent records are retained until consent is withdrawn and for a reasonable period thereafter to demonstrate compliance.

When personal data is no longer required and no legal retention obligation applies, 2025pub will securely delete or anonymise it in accordance with our internal data lifecycle procedures.

9. Data Security

2025pub implements appropriate technical and organisational measures to protect your personal data against unauthorised access, disclosure, alteration, loss, or destruction. These measures include:

• SSL/TLS encryption for all data transmitted between your device and the 2025pub platform.
• Encryption at rest for sensitive stored data, including financial account details and identity documents.
• Access controls limiting access to personal data to authorised personnel who need it to perform their duties, subject to confidentiality obligations.
• Multi-factor authentication for internal systems that process personal data.
• Regular security assessments and vulnerability testing of the Platform's infrastructure.
• Incident response procedures in place to detect, contain, and report personal data breaches to the National Privacy Commission within the timeframes required by the Data Privacy Act.

While 2025pub takes data security seriously and employs industry-standard safeguards, no system connected to the internet can guarantee absolute security. You play an important role in keeping your account secure — please use a strong, unique password for your 2025pub account and never share your login credentials with anyone.

10. Cookies & Tracking Technologies

2025pub uses cookies and similar tracking technologies on its website. Cookies are small text files placed on your device when you visit the Platform. They help us operate the site correctly, remember your preferences, keep your session secure, and understand how players use our services so we can keep improving them.

10.1 Types of Cookies We Use

• Strictly Necessary Cookies: Essential for the Platform to function. These include session authentication cookies, security tokens, and load-balancing cookies. You cannot opt out of these without losing access to the Platform.
• Functional Cookies: Remember your preferences such as language settings and responsible gaming tool configurations so you do not have to reset them every session.
• Analytics Cookies: Help us understand how players navigate the Platform — which pages are visited most, where sessions end, and how performance can be improved. Data from these cookies is aggregated and anonymised where possible.
• Marketing and Affiliate Cookies: Track whether you arrived at 2025pub via a particular affiliate link or promotional campaign, so that affiliate commissions can be correctly attributed. These cookies do not track your activity outside 2025pub's own domain.

10.2 Managing Cookies

You can control non-essential cookies through your browser settings. Most modern browsers allow you to view, manage, and delete cookies. Please note that disabling certain cookies may affect the functionality of the 2025pub platform, including your ability to stay logged in or use personalisation features. Consult your browser's help documentation for instructions on managing cookies.

11. Your Data Subject Rights

As a data subject under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by 2025pub. To exercise any of these rights, please contact us at [email protected] with the subject line "Data Subject Rights Request." We will respond within the timeframes required by the DPA.

We may need to verify your identity before processing a data subject rights request to ensure we do not disclose personal data to unauthorised persons. We will not charge a fee for exercising your rights unless a request is clearly unfounded, excessive, or repetitive, in which case we may charge a reasonable fee or decline the request, in accordance with NPC guidelines.

12. Minors and Age Restriction

2025pub strictly prohibits access to its platform by persons under 21 years of age, in compliance with PAGCOR regulations governing online gaming in the Philippines. We do not knowingly collect personal data from individuals under the age of 21.

If 2025pub discovers or has reason to believe that personal data has been collected from a person under 21, we will immediately suspend the associated account, delete the personal data concerned, and — where required — report the matter to PAGCOR.

If you are a parent or guardian and believe that a minor has registered on 2025pub or otherwise provided us with personal data, please contact us immediately at [email protected] so that we can take prompt action.

13. Cross-Border Data Transfers

In certain circumstances, 2025pub may transfer personal data to service providers or infrastructure systems located outside the Philippines — for example, cloud hosting providers or game content providers with servers in other jurisdictions. Where such transfers occur, 2025pub ensures that they are conducted in accordance with Section 21 of the Philippine Data Privacy Act of 2012 and applicable NPC guidelines on cross-border data transfers.

This means that personal data transferred outside the Philippines will only be transferred to countries or organisations that provide an adequate level of data protection, or where appropriate contractual safeguards (such as NPC-approved standard contractual clauses or binding corporate rules) are in place to protect your data to a standard at least equivalent to that required under Philippine law.

By using 2025pub and providing your personal data, you acknowledge that your data may be transferred, stored, and processed in locations outside the Philippines, subject to the safeguards described above.

14. Changes to This Privacy Policy

2025pub may update or revise this Privacy Policy from time to time to reflect changes in our data processing practices, applicable law, PAGCOR regulatory requirements, or Platform services. The effective date at the top of this page will always reflect when the current version was last updated.

Where changes are material — meaning they significantly affect how we collect, use, or share your personal data, or how you can exercise your rights — we will notify registered players by email or through a prominent notice on the Platform at least fourteen (14) days before the changes take effect. For non-material clarifications or corrections, we may update the Policy without advance notice.

Your continued use of 2025pub after the effective date of a revised Privacy Policy constitutes your acknowledgment of the updated version. If you do not agree with any material change, you may request account closure before the change takes effect.

15. Contact Us

For any privacy-related inquiries, to exercise your data subject rights, or to report a privacy concern regarding 2025pub's handling of your personal data, please reach out to our dedicated privacy team:

If you are not satisfied with our response to a privacy concern, you have the right to lodge a complaint with the National Privacy Commission of the Philippines (NPC). For general account support, bonus queries, or responsible gaming assistance, please visit our FAQ page or use the 24/7 live chat available through your account dashboard.